Hm Playa Del Carmen Hotel - Playa del Carmen

$$$$||View on mapPlaya del Carmen, MexicoAv Constituyentes 180, Playa del Carmen, Mexico, 000000|
8.7
Great
|75 photos
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Rooms and Guests2 Guests, 1 room
Hm Playa Del Carmen Hotel - Playa del Carmen
Av Constituyentes 180, Playa del Carmen, Mexico, 000000·View on map
$$$$
Overall Score
Great
8.7Great
Location9.3
Comfort9.0
Free WiFi9.0
Staff9.0
Cleanliness8.9
Who stays here
Couples50%
Families27%
Groups16%
Solo6%

Overview

Overall Score
Great
8.7Great
Location9.3
Comfort9.0
Free WiFi9.0
Staff9.0
Cleanliness8.9
Who stays here
Couples50%
Families27%
Groups16%
Solo6%

4-star downtown hotel with two pools, a rooftop lookout point, and walking access to Quinta Avenida

Amenities

Hm Playa Del Carmen Hotel has two outdoor swimming pools and a rooftop lookout point. The pool bar serves drinks and snacks, with a happy hour from 4 to 7 pm offering 2-for-1 cocktails. Sun loungers, beach chairs, and pool and beach towels are provided free of charge.

Rooms

Family rooms at Hm Playa Del Carmen Hotel include air conditioning, soundproofing, and private bathrooms. Each room has a work desk, TV, and a safe. The hotel offers 24-hour room service and daily housekeeping.

Dining

The on-site restaurant serves a daily breakfast buffet with freshly prepared omelets, local and international dishes. The poolside bar and restaurant offer snacks like ceviche, nachos, and fajitas. A complimentary welcome drink is offered at check-in.

Activities

Hm Playa Del Carmen Hotel organizes bike tours, walking tours, and snorkeling excursions to nearby coral reefs. Guests can book eco-tours through the hotel's tour desk, including trips to Chichen Itza and Xcaret Park. Happy hour events and cultural classes are offered on site.

Location & Services

Hm Playa Del Carmen Hotel sits 1.5 blocks from Quinta Avenida and an 8-minute walk from Playa Mamitas beach. The hotel provides an airport shuttle to Cancun International Airport and a tour desk for local excursions. Free parking, a currency exchange, and luggage storage are available.

  • Location: 1.5 blocks from Quinta Avenida, close to Playa Mamitas beach
  • Rooms: Family rooms with soundproofing and private bathrooms
  • Dining: On-site restaurant with breakfast buffet and poolside bar
  • Activities: Eco-tours and snorkeling in nearby coral reefs, bike tours on site
  • Services: Airport shuttle, tour desk, currency exchange, guided excursions
  • Kids: Daily recreational activities and family-focused programs

Licence number: 009-025-001689/2026

Good to know
Check-in/Check-out
from 15:00-23:59
until 12:00
Amenities
Wireless internet is available in the entire hotel for free.
Other information
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Languages
German, Spanish
Building
Number of rooms:128
Former name
WHALA PLAYA DEL CARMEN/Carmen Inn
Price calendar
Check availability and prices for your dates now!

Rooms and availability

Standard Triple Room
  • Bed options:
    Sleeping arrangements for 3 persons
Junior Suite
  • Max:
    3 persons
  • Bed options:
    1 King-size bed1 King-size bed and 1 Sofa bed
Double Room for Single Use
  • Max:
    1 person
Show 3 more room typesLess

Facilities

Main facilities

Wi-Fi
Free parking
Luggage storage
24-hour services

24-hour reception

24-hour security

Food/ Drinks

Poolside snack bar

Restaurant

Welcome drink

Snack bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Sports & Fitness

  • Fitness centre
  • Diving
  • Snorkelling
  • Canoeing
  • Horseback riding
  • Fishing

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour

Dining

  • Restaurant
  • Poolside snack bar
  • Snack bar

Children

  • Cots
  • Children's menu

Spa & Leisure

  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Sun terrace

Room view

  • City view
  • Street view

Room features

  • Air conditioning
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Garden furniture

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
Show all facilitiesHide facilities

Essential information about Hm Playa Del Carmen Hotel

💵 Lowest room price 47 £
📏 Distance to centre 400 m
✈️ Distance to airport 1.7 km
🧳 Nearest airport Aeropuerto de Playa del Carmen, PCM

Location

Av Constituyentes 180, Playa del Carmen, Mexico, 000000
Address
The address has been copied.
Av Constituyentes 180, Playa del Carmen, Mexico, 000000
Map view
Av Constituyentes 180, Playa del Carmen, Mexico, 000000
  • City landmarks
  • Nearby
  • Restaurants
Night club
Coco Bongo
270 m
Beach
Kool Beach Club
270 m
Museum
3D Museum of Wonders
270 m
Mall
Quinta Alegria Shopping Mall
270 m
Church
Nuestra Senora del Carmen Catholic Church
270 m
Beach
Playacar
270 m
Gallery
Riviera Art Gallery
220 m
Av Constituyentes esquina 5ta esquina 5ta Avenida
Ambarte
230 m
Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría
Arte en Playa
260 m
Gallery
La Galeria de Playa Art Gallery
380 m
Avenida entre 24 y 34 calles 5a
Caminarte
380 m
Aquarium
Aquarium Beach
270 m
Shopping Area
Plaza Las Americas
140 m
Store
MEGA Soriana
240 m
Store
DAC Verduras y Frutas
310 m
Casino
Grand Riviera Casino
450 m
Restaurant
La Cafe
150 m
Restaurant
Senor Frog's Playa del Carmen
310 m
Restaurant
Legends Sports Bar
190 m
Restaurant
Sapori D'Italia
150 m
Restaurant
Bella Italia Pizzeria
130 m
Restaurant
Cantina Mamitas
170 m
Restaurant
La Parrilla
170 m
Restaurant
Starbucks Playacar
170 m

Reviews of Hm Playa Del Carmen Hotel

The essence·from guest reviews·past 2 years

We read 1,012 guest reviews so you don’t have to

One honest summary, pulled from every verified stay – no scrolling through hundreds of reviews.

Guests say: worth booking
rated 8+
4.4/ 5
151 reviews
8.7/ 10
712 reviews
4.2/ 5
43 reviews
8.6/ 10
106 reviews

FAQ about Hm Playa Del Carmen

What popular attractions are closest to Hm Playa Del Carmen Hotel hotel?
Guests of Hm Playa Del Carmen Hotel hotel can visit Coco Bongo (only a 5-minute walk from the accommodation), or Quinta Avenida placed 9 minutes' walk away.
What is the nearest airport to the 4-star Hm Playa Del Carmen Hotel hotel?
Aeropuerto de Playa del Carmen airport lies within 5 km of the 4-star Hm Playa Del Carmen Hotel hotel and is reachable with a 5-minute drive.
Is airport shuttle provided by the hotel?
Shuttle which will take you to the hotel with a 5-minute drive is among the services offered by the property. Please inform the staff about your estimated arrival time.
Can we park our car at the hotel?
Yes, the hotel provides parking spaces on site.
What are the recommended dining options during the stay at the Hm Playa Del Carmen Hotel hotel?
Unfortunately, the Hm Playa Del Carmen Hotel hotel doesn't have on-site restaurants, but there is a variety of dining venues just outside the property. Visit restaurant El Fogon for the taste of Mexican cuisine (350 meters from the accommodation) or La Parrilla Mexican Grill, which is famous for its Mexican dishes (300 meters away).
Does Hm Playa Del Carmen Hotel serve breakfast?
Yes, guests can enjoy breakfast, served daily in the restaurant of Hm Playa Del Carmen Hotel.
What is the timeframe for check-in and check-out in the 4-star Hm Playa Del Carmen Hotel?
Guests of the 4-star Hm Playa Del Carmen Hotel can check in from 15:00 to 23:59 and check out from 12:00.
What are the booking prices at the hotel?
The prices at the hotel start from $99.
What payment methods are accepted in the 4-star Hm Playa Del Carmen Hotel?
Payment methods in the 4-star Hm Playa Del Carmen Hotel include:
  • сash
  • American Express
  • Visa
  • Mastercard
What room types does the Hm Playa Del Carmen Hotel hotel comprise?
The Hm Playa Del Carmen Hotel hotel provides such room types as Junior Suite and King Room.
Which facilities are included in the rooms at the 4-star Hm Playa Del Carmen Hotel?
Specific suites at the 4-star Hm Playa Del Carmen Hotel boast views of the garden and feature free Wi-Fi and a flat-screen TV with satellite channels and a laptop safe for security reasons.
Which facilities does the hotel provide?
Top locations of the hotel include a shop and luggage storage, whereas guests' safety will be ensured with a safety deposit box and 24-hour security.
Is swimming pool available at the 4-star Hm Playa Del Carmen Hotel?
Yes, the 4-star Hm Playa Del Carmen Hotel features an outdoor pool area.
Check rooms and rates
Check-in
Select date
-
Check-out
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Rooms and Guests2 Guests, 1 room